Sunset Healthcare Solutions does not sell directly to consumers. We market our products exclusively through durable medical equipment companies. If you are a consumer and would like to purchase our products for your own use, please call our Customer Service Team at (312) 997-9980 to locate a dealer in your area.

Ordering Options

Three Easy Ways To Order

(312) 997-9980
Our customer service professionals are here to assist you M-F 8:00 AM – 5:00 PM Central Time.

312-997-9985 – Accepted 24 hours a day.
Download our fax order form here

Find your rep

Payment Methods

Payment Portal and ACH
Visit to pay online with ACH or credit card.

Net 30 Day Payment Terms
For qualified companies. A 1.5% monthly finance charge will be assessed on all past due invoices.

For non-qualified companies.

Credit Card
We accept all major credit cards. A processing fee may apply. After 10 days of invoice date, a surcharge of 2.5% will be applied.


Drop shipping available – send your order to multiple locations

Whenever possible orders ship via UPS. If another carrier is desired, please contact your sales rep.
All orders are packed in the smallest boxes available and combined with other products on the order to reduce shipping costs.
All products ship prepaid and are added to the invoice. Standard UPS charges are billed.
All products ship from Chicago, IL. Please refer to for shipping and transit times.

Damaged Merchandise
Call us within 10 days. Keep original cartons for UPS inspection.

Customer Service

All items must be unopened and in their original packaging. Call us for a return authorization number. There is no restocking charge on orders returned within 20 days of invoice. Orders returned after 20 days will be assessed a restocking fee of 15%.
No returns after 90 days.

Please call us immediately if you have any complaints (it is helpful to ask for the customer service representative with whom you placed your order). Or email us at: moc.s1719105971chtes1719105971nus@e1719105971civre1719105971sremo1719105971tsuc1719105971

While we always strive to ensure shipments are accurate, in the event of a discrepancy please contact our Customer Service team within 7 days of receiving your shipment.

Claim TypeReport Time Frame
Damaged or incorrect productWithin 7 days from delivery date
Short ship (missing parts of the order)
Order lost in transit

Our experienced customer service staff will be glad to provide you with information. Just give us a call.

All prices are in U.S. Dollars. Taxes are added where applicable. We make every effort to hold pricing throughout the year. However, prices are subject to change without notice.

What people are saying

"I love that our order comes very promptly and your sales people are very easy to talk to and email. It is very helpful for a small company like ours. We get a quality product at a good price."
Mary L.
Respiratory Care (CRT)

Here for you more than ever

Count on Sunset for tailored service and the creative solutions you need


Consistent great value

Choose from the highest quality products available at a low price point


Live support

Speak directly to a member of our growing and connected sales team


Customized packaging

Benefit from the most flexible packaging options in the industry


Sunset Healthcare Solutions
180 N Michigan Ave Ste 2000
Chicago, IL 60601

Phone: 877-578-6738
Fax: 312-997-9985

Copyright © 2024 Sunset Healthcare Solutions. All Rights Reserved.

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